Help Center
Frequently asked questions about ChatArena matchmaking, safety, and payment verifications.
What behavior will result in an account suspension?
Any form of harassment, nudity, offensive language, or commercial spam will lead to an immediate ban.
Where can I view my Gems balance?
Your Gems balance is shown at the top of the Gems Shop page or within your Profile/Settings panel.
Why is my video connection failing or dropping?
Video connections require stable network upload speeds. Ensure camera/mic permissions are granted.
How do I create or log into my account?
ChatArena supports sign-in via Google, or email/password registration.